PRIVACY POLICY
Last updated: 23 September 2026
Beau Geste Collection operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Beau Geste Collection is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, store and disclose (together, "process") your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us, in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable South African law. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the processing of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the processing of your personal information as described in it.
Personal Information We Collect or Process:
When we use the term "personal information," we mean information relating to an identifiable, living natural person and, where applicable, an identifiable existing juristic person, as defined in POPIA. Personal information does not include information that has been de-identified so that it can no longer identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Age verification information including your date of birth or confirmation that you are of legal drinking age.
- Financial information including payment card information, transaction details, form of payment, payment confirmation and other payment details. Card details are processed by our payment service providers and are not stored by us.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us including the information you include in communications with us, for example when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information about how and when you interact with or navigate the Services.
Personal Information Sources:
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies;
- From our service providers, including when we engage them to enable certain technology and when they process your personal information on our behalf;
- From our partners or other third parties, where lawful.
How We Use Your Personal Information:
We process personal information only where we have a lawful basis to do so under POPIA, such as your consent, the performance of a contract with you, compliance with a legal obligation, or our or a third party's legitimate interests. Depending on how you interact with us, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services.
To perform our contract with you, process your payments, fulfil your orders, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange delivery, and create a customised shopping experience, such as recommending products related to your purchases.
- Marketing and Advertising.
To send you marketing and promotional communications by email, SMS, WhatsApp or post, and to show you online advertisements based on your activity on the Services. We will only send you electronic direct marketing if you have consented to receive it, or if you are an existing customer and the marketing relates to our own similar products. Every marketing message will give you a simple way to opt out.
- Age Verification and Responsible Sale of Liquor.
To confirm that you are of legal drinking age and to comply with our obligations under the Liquor Act 59 of 2003 and applicable provincial liquor legislation.
- Security and Fraud Prevention.
To authenticate your account, provide a secure payment and shopping experience, detect, investigate or act on possible fraudulent, illegal, unsafe, or malicious activity, and secure our Services.
- Communicating with You.
To provide customer support, respond to you, provide effective services, and maintain our business relationship with you.
- Legal Reasons.
To comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to participate in potential or actual litigation or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information:
We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:
- To Shopify, payment service providers, courier and delivery companies, and other operators who process information on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and delivery). We require these operators to keep your information confidential and secure, as required by POPIA.
- To business and marketing partners, to provide marketing services and advertise to you, subject to your right to object as set out below.
- When you direct, request or otherwise consent to our disclosure of information to third parties, such as to deliver products to you or through your use of social media widgets or login integrations.
- To our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger, sale or insolvency, to comply with legal obligations, to enforce our terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify:
The Services are hosted by Shopify, which processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located outside South Africa. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Third Party Websites and Links:
The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of their content or of their owners or operators, except as disclosed on the Services.
Children's Data and Age Restrictions:
The Services are not intended for individuals under the age of 18. As Beau Geste Collection sells alcoholic beverages, all customers must be 18 years or older, the legal drinking age in South Africa. We do not sell or deliver liquor to persons under 18 and may request proof of age at the time of purchase or delivery. We do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request that it be deleted.
Security and Retention of Your Information:
We take appropriate, reasonable technical and organisational measures to protect your personal information against loss, damage, unauthorised destruction and unlawful access or processing. However, no security measures are perfect or impenetrable, and we cannot guarantee perfect security. If we have reasonable grounds to believe your personal information has been accessed or acquired by an unauthorised person, we will notify you and the Information Regulator as required by POPIA.
We keep your personal information only for as long as necessary to fulfil the purpose for which it was collected, including to maintain your account, provide the Services, comply with legal, tax and accounting obligations, resolve disputes, or enforce our agreements, unless a longer period is required or permitted by law.
Your Rights and Choices:
Under POPIA, you have the following rights in relation to your personal information:
- Right of Access.
You may ask us to confirm whether we hold personal information about you and request a copy of it. Access requests may be subject to the procedures and prescribed fees under the Promotion of Access to Information Act 2 of 2000.
- Right to Correction and Deletion.
You may ask us to correct, update or delete personal information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or obtained unlawfully, or that we are no longer authorised to keep.
- Right to Object.
You may object, on reasonable grounds, to the processing of your personal information, and you may object at any time to processing for direct marketing purposes.
- Right to Withdraw Consent.
Where we rely on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing carried out before the withdrawal.
- Automated Decision-Making.
You have the right not to be subject to a decision that has legal or similarly significant consequences for you based solely on automated processing of your personal information, subject to the exceptions in POPIA.
- Managing Communication Preferences.
You may opt out of promotional communications at any time by using the unsubscribe option in our messages. We may still send you non-promotional messages related to your account or orders.
To exercise any of these rights, please contact us at enquiries@beaugestecollection.com or visit the Shopify Privacy Portal.
Complaints:
If you have a complaint about how we process your personal information, please contact us first using the details below so that we can try to resolve it. You also have the right to lodge a complaint with the Information Regulator (South Africa): website: https://inforegulator.org.za.
Cross-Border Transfers:
Because our Services are hosted by Shopify and supported by other service providers, your personal information may be transferred to, stored and processed in countries outside South Africa. Where we do so, we will ensure the transfer complies with section 72 of POPIA. For example, the recipient may be subject to a law, binding corporate rules or a binding agreement that provides an adequate level of protection, or the transfer may be necessary to perform our contract with you, or you may have consented to it.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.
Contact and Information Officer:
If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of your rights, please contact our Information Officer:
Email: enquiries@beaugestecollection.com
Queens Whisky and Cocktail Lounge (Pty) Ltd
1 Sandton Drive, Sandhurst
Johannesburg, 2196
South Africa
For the purposes of POPIA, Queens Whisky and Cocktail Lounge (Pty) Ltd is the responsible party in respect of your personal information.
